Romax Return Policy
- A receipt is required for all returns and exchange
- Returns must be made within 30 days of purchase; exchanges must be made within 60 days of purchase.
- Merchandise must be returned to the location where it was purchased
- Merchandise must be in new condition, and must be in original packaging including shoebox and tags.
- Cash sales and online purchases will be refunded by company check.
- Sales Receipt is required for all returns and exchanges
- Merchandise discounted by 30% or more is final sale and ineligible for a return or exchange.
- Return shipping charges will be at customer's expense.
- In the unfortunate event of a manufacturing or quality defect becoming evident, please contact us. Our brands represent quality and would appreciate the opportunity to resolve unforseen issues that may arise.