Romax Return Policy

  • A receipt is required for all returns and exchange
  • Returns must be made within 30 days of purchase; exchanges must be made within 60 days of purchase.
  • Merchandise must be returned to the location where it was purchased
  • Merchandise must be in new condition, and must be in original packaging including shoebox and tags.
  • Cash sales and online purchases will be refunded by company check.
  • Sales Receipt is required for all returns and exchanges
  • Merchandise discounted by 30% or more is final sale and ineligible for a return or exchange.
  • Return shipping charges will be at customer's expense.
  • In the unfortunate event of a manufacturing or quality defect becoming evident, please contact us. Our brands represent quality and would appreciate the opportunity to resolve unforseen issues that may arise.

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